Healthcare
NHS Trust Network Overhaul
Modernised the entire IT infrastructure for a regional NHS trust — migrating 1,200+ devices to a secure, cloud-integrated network with zero downtime.
IT Consultancy · Newcastle
Your IT problems,
sorted.
JAY IT Services Ltd is a Newcastle-based IT consultancy that helps businesses run faster, stay secure, and grow with confidence. No jargon. No fuss. Just technology that works.
No lock-in contracts
Local Newcastle team
Same-day support
Established · Whitley Bay
JAY IT Services Ltd
SIC 62020 · IT Consultancy Activities
0+
Years experience
0+
Projects delivered
0%
Client satisfaction
24/7
Support available
Cloud
Cybersecurity
Managed IT
Digital Transformation
Networking
Available for new clients
Free consultation · No obligation
"We don't just fix IT problems — we prevent them."
Trusted locally
200+ businesses served
About JAY IT Services
Real people.
Real results.
We're a friendly, straightforward IT consultancy based in Whitley Bay, Newcastle. Founded by Ajay Konda, we've been helping businesses across the North East get the most from their technology — without the headaches.
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We speak plain English
No confusing tech jargon. We explain everything clearly so you can make confident decisions.
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Local and approachable
We're right here in Newcastle. You deal with the same team every time — not a call centre.
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Security at the core
Everything we build puts your data and systems' safety first, from day one.
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Fast when it matters
When something goes wrong, we're on it. Same-day support for critical issues.
What We Do
Services built around your business
From day-to-day IT support to full digital transformation — we cover it all, so you don't have to.
IT Strategy & Consultancy
We sit down with you, understand your business, and build a technology plan that actually makes sense — not one copied from a template.
Talk to usCloud Solutions
Moving to the cloud doesn't need to be scary. We handle the whole process — migration, setup, and ongoing management — with zero drama.
Talk to usCybersecurity
Cyber attacks happen to businesses of every size. We assess your risks, close the gaps, and keep you protected — before something goes wrong.
Talk to usManaged IT Support
Your own dedicated IT team, without the full-time cost. We monitor your systems around the clock and fix problems before you even notice them.
Talk to usDigital Transformation
Still using spreadsheets and paper trails? We'll help you go digital the right way — automating the boring stuff so your team can focus on growth.
Talk to usNetwork & Infrastructure
Slow Wi-Fi, unreliable servers, clunky setups — we design and install networks that just work, whether you're in one office or across multiple sites.
Talk to usWhy Choose Us
Why businesses in Newcastle choose us
01
Certified professionals, real experience
Our team holds Microsoft, Cisco, AWS and CompTIA certifications — backed by over a decade of hands-on work with real businesses.
02
Flexible — no nasty contracts
We work on rolling monthly agreements because we believe you should stay because we're good, not because you're locked in.
03
Honest, upfront pricing
You'll always know what you're paying before we start. No surprise invoices, no hidden extras — ever.
04
Local team, national reach
Based in Whitley Bay with on-site cover across Newcastle, Gateshead, Sunderland and Durham — plus remote support across the UK.
Client Satisfaction Rate
98%
Projects Delivered On Time
95%
System Uptime Guaranteed
99.9%
Support Issues Resolved Same Day
92%
Case Studies
Work we're proud of
A few examples of the problems we've solved for businesses just like yours.
Manufacturing
ERP Cloud Migration
Moved a mid-sized manufacturer off an ageing on-premise ERP to Azure — cutting IT costs by 40% and making remote working a reality overnight.
Legal
Cybersecurity & Compliance
Delivered a full security audit and remediation plan for a Newcastle law firm, achieving Cyber Essentials certification within eight weeks.
What Clients Say
Don't take our word for it
Hear from the businesses that trust us to keep their technology running.
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"JAY IT completely transformed how we work. They sorted out years of IT problems in a matter of weeks and the support since has been brilliant. I can actually ring them and speak to someone who knows what they're doing."
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"We moved our whole firm to the cloud and honestly it couldn't have gone smoother. No downtime, no stress. The team explained everything clearly and were on hand whenever we needed them. Couldn't recommend more highly."
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"The cybersecurity audit was genuinely eye-opening. We had no idea how exposed we were. JAY IT fixed everything quickly and professionally and have looked after us brilliantly ever since."
FAQ
Questions we get asked a lot
Can't find what you're after? Just give us a call on 07867 105 841 — we're always happy to chat.
All sorts — from small local businesses to larger organisations including NHS trusts, law firms, manufacturers, retailers, and charities. If your business runs on technology (and which doesn't these days?), we can help. We're especially experienced with businesses of 5 to 500 employees across the North East.
Yes — and they're all flexible, rolling monthly agreements. No long lock-ins. Our managed IT support packages range from ad-hoc cover right up to fully managed 24/7 monitoring and helpdesk services. We'll find the right fit for your size and budget.
For managed support clients, we guarantee a response within 1 hour for critical issues — and we resolve the vast majority on the same day. For new enquiries, we aim to have someone available within 24 hours depending on the severity of the issue.
Absolutely — cloud migrations are one of our specialities. We'll assess your current setup, recommend the best platform (AWS, Azure or Google Cloud), plan a safe migration strategy, and carry it out with minimal disruption to your business. We've done this dozens of times.
We're based in Whitley Bay, Newcastle (NE26 1DP) and regularly work on-site across Newcastle, Gateshead, Sunderland, Durham and the wider North East. We also support clients remotely across the UK — wherever you need us, we're there.
Easy — fill in the contact form below, call us on 07867 105 841, or email jayitservicesltd@gmail.com. We'll arrange a free, no-obligation consultation, get to understand your needs, and give you a clear transparent quote within 48 hours. No sales pressure, just honest advice.
Get In Touch
Let's talk about your IT needs
Whether it's a quick question or a full IT overhaul — we'd love to hear from you. Free consultation, no obligation.
Address19 Park Avenue, Whitley Bay
Newcastle, NE26 1DP
Newcastle, NE26 1DP
Phone07867 105 841
HoursMon–Fri: 8am–6pm
Emergency support: 24/7
Emergency support: 24/7
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